Hey guys,

I recently purchased a Scotty Cameron 11OC putter - 900.00 retail. Love the putter! I am a huge fan and was a bit of a collector. Anyways, recently I have been dealing with warranty for a replacement headcover - the Velcro has failed already after a few months - never had this issue with other Scotty’s but have had friends that did however. I have been given a complete run around to get the headcover replaced. I don’t quite understand why Titleist would make me go through all this just for a headcover - I provided pictures and clearly own the putter. As an aside, the grip is falling apart too - might just be the new chain link version- a buddy has same putter - he got matador grip instead - no issue with grip or headcover. I am pretty frustrated. The easy fix would have been to just send me a new cover and grip. Thoughts anyone? Losing faith here!