January 05, 2012 at 12:37 AM
By Christos C
Christos CWashington, DC
I recently received a new lightweight cary bag to go with my new AP2's. It is such a nice bag and an upgrade from my old one that has seen better days. While on vacation the genius concierge at the hotel said that the bag boy broke the legs on my brand new bag! He said it was an accident and i felt bad for the guy cause the manager was yelling and threatened him in front of me.
My question is to Cathi or any Titleist rep that can help me get replacement legs. The bag is in perfect condition as it is new except for the legs. They seem easy to replace but i searched the internet and could not find replacements. Can you please let me know if i can get the same ones. It is the new Lightweight that is Black/White/Red with the cool diamond logo legs. Any help would be appreciated.
All the Best,
Cathi, Titleist Club ConciergeCarlsbad, CA
Thanks for the quick response, much appreciated! Happy New Year
Do you know if there is an email address or website that I can go so I can order a pair of legs? I live outside the US and it is difficult to call.
Hi Charles, Contact the Acushnet office in your country. When you bring up your Titleist.com site for your country, and you will see "Contact" at the bottom of the page.
Mark CShorewood, WI
Hi Jeffrey, I spoke to the bag department and due to the fact that the airlines damaged it in travel, the recommendation was that you file the claim with the airlines and they would either replace the bag or give you the value to replace it yourself. Unfortunately, they do not have parts, such as legs as replacements.
Haven't registered for Team Titleist yet?