Broken Bag Legs!

Unfollow Thread

By Christos C

  • 0 Likes
  • 13 Replies
  1. Christos C

    Christos C
    Washington, DC

    I recently received a new lightweight cary bag to go with my new AP2's.  It is such a nice bag and an upgrade from my old one that has seen better days.  While on vacation the genius concierge at the hotel said that the bag boy broke the legs on my brand new bag!  He said it was an accident and i felt bad for the guy cause the manager was yelling and threatened him in front of me.

    My question is to Cathi or any Titleist rep that can help me get replacement legs.  The bag is in perfect condition as it is new except for the legs.  They seem easy to replace but i searched the internet and could not find replacements. Can you please let me know if i can get the same ones.  It is the new Lightweight that is Black/White/Red with the cool diamond logo legs. Any help would be appreciated.

     

    All the Best,

    C

  2. Cath D.

    Cath D.
    Carlsbad, CA

    Hi Christos, Call 1-800-225-8500 and ask for Bag repair and they should be able to help you get your replacement legs.
  3. Christos C

    Christos C
    Washington, DC

    Thanks for the quick response, much appreciated!  Happy New Year

  4. Do you know if there is an email address or website that I can go so I can order a pair of legs?  I live outside the US and it is difficult to call.

  5. Cath D.

    Cath D.
    Carlsbad, CA

    Hi Charles,  Contact the Acushnet office in your country.  When you bring up your Titleist.com site for your country, and you will see "Contact" at the bottom of the page. 

  6. Mark C

    Mark C
    Shorewood, WI

    I wanted to jump in on this old conversation. I was in a local tournament and the caddie lost the rubber end to my bag leg. I called the bag repair number and they said they don't have any replacement parts. Anyone know where I can get another rubber leg end?
  7. Did anyone get their problem resolved through this method? Players 14 Stand Bag that is 2 weeks old/club logo and just damaged while traveling. I called the number, asked for bag repair and was told they do not have replacement legs available.
  8. TS

    TS

    This same issue happened to me with the Players 14 Stand Bag. It was only 1 month old.

    Were you able to successfully submit a damage claim with your airline? I just opened up a claim with Delta Airlines.
  9. Cath D.

    Cath D.
    Carlsbad, CA

    Hi Jeffrey, I spoke to the bag department and due to the fact that the airlines damaged it in travel, the recommendation was that you file the claim with the airlines and they would either replace the bag or give you the value to replace it yourself. Unfortunately, they do not have parts, such as legs as replacements.

  10. I have a stand bag that one of the legs broke at the fitting. Can I get a replacement leg for this? the bag is a few months old.
  11. Mine broke too - still within warranty period so I sent it back to the shop to make a warranty claim. Not sure if it is approved. It just snapped when I took it out of the car boot and packed it on the ground.
  12. Dale V

    Dale V
    Surprise AZ

    Frank, They do not have replacement parts but if it is less than 12 months old, you can return it through the Titleist distributor where you purchased it and Titleist will replace it. They want the old one back to inspect for defects and/or ideas for future improvements.
  13. Tommy W

    Tommy W
    Fairfax Station, VA

    I need the pin to the legs of my graphit 4 stand bag, How can I get it? I emailed Titleist twice and no reponse, is there a number I can call?
  14. Dale V

    Dale V
    Surprise AZ

    Phone number is under Customer Service, Warranty, Care, and Repair at the bottom on this website. If it's a newer bag, take it to the authorized retailer you purchased from and they will return it for repair. If older, pull the other screw and take it to the hardware store to match it up to a replacement. Hopefully you get it back on the course soon.

Please login to post a comment.

Sign In

Haven't registered for Team Titleist yet?

Sign Up