September 10, 2018 at 10:36 PM
By James W
I purchased a StaDry in the winter of 2016-2017 and have had the bag for close to 19 months. I bought it at the same time I bought my new clubs. (AP2 irons). I have used the bag somewhere close to 30 rounds and have had issues with the zipper on the main gear pouch since it was new. They are waterproof zippers and I thought it would get better with use. This weekend the zipper came all the way off and there is no repairing it. I was told by customer service that they will not do anything for me so I am out a bag that I paid in the upper 200s for. I've always had Titleist bags and have generally liked them but this bag is useless after 19 months. The waterproof zippers are junk. Has anyone else had issues with the zippers? I am very disappointed by Titleist's response. I am a loyal customer who has Irons, Bag, Balls (Prov1) Cameron Putter, Vokey Wedges, Footjoy Shoes. I explained that and was not helped at all. Pretty sad.
Scott AitkenMarch, Cambridgeshire
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