917 D2 damage

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By Jeff C

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  1. Hi team titleist,

    Looking for a club concierge or customer service to help me out... I recently received a gift of a 917 D2, ordered from the acushnet employee pro shop (gift was from an employee at the ball manufacturing plant).

    I took the driver out today and hit a toe shot, on the face of the club. I found that this left a small dent on the crown directly behind the club face. Wondering if this is covered under warranty as I assume the crown behind the club face would be the most reinforced? Wondering how I could talk to someone in customer service, as this was purchased through an employee pro shop vs a dealer?

  2. Dale V

    Dale V
    Surprise AZ

    Jeff, Customer Service info at the bottom right corner of this website. Warranty will cover defective products but probably not marks and dents from mis-hits, drops, or clubs banging together in your bag, etc.

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