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Deteriorating Bag Straps

jaymay82

I have a 2016 Titleist Staff Stand bag and the foam inside of the shoulder straps have begun to deteriorate. There is quite a bit of unsightly amounts of black foam that gets left behind that falls out of the holes in the vented straps. Emailed Titleist customer service and got a pretty vanilla response.

Kinda disappointed for a bag that is barely 2 years old, and has seen maybe 10-12 rounds per year.

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2 Replies

  1. james p

    I HAD A STRAP FALL APART. WROTE TO CUSTOMER SERVICE, IT WAS REPLACED AT ZERO COST. THE TITELIST FOLKS ARE FIRST CLASS PEOPLE WITH REAL---HONEST VALUES,...

    ASK WITH RESPECT. DONT MAKE DEMANDS, EVERYTHING WILL WEAR OUT WE...DO TOO. SEND THEM PICS.THEY ARE PROUD OF THEIR PRODUCTS AND THEIR CUSTOMER SERVICE.

    big------THANKS TO JOHN....FOR HELPING ME...

    ALL THE BEST.

    TEAM TITELIST FOLKS....2ND TO NONE.
  2. jaymay82

    Awesome. Cool story bro. Good for you. Guess I wasn't as lucky in getting a free replacement. I got no complaints since the bag was outside of the warranty period anyway.

    In any case, I ended up buying a new 2018 5 way players stand bag. Loving it.

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